AdTurds – Adverts That Are Shit Bad adverts. Badverts

27Nov/1035

Confused.com’s latest incoherent shitheap

Here's Confused.com's latest steaming pile of dung, by far its worst yet, featuring an awful scribbly thing singing Queen's Somebody To Love.

This is clearly Confused.com's most recent attempt to come up with a 'character' for its adverts that can rival Geo Compario from Go Compare and Aleksandr Orlov from Compare the Market (Confused.com makes all its adverts in-house, perhaps explaining why they're all so unutterably dire).

Previous Confused.com (s)hits include the baffling Confucius Yoda thing; a load of commoners talking about how incredible their experience of using a particular price-comparison website is; the weirdy two-dimensional set ones with a load of people acting like twats; and the original with Nicky Campbell kicking things off by going AAAAAAAAAGGGGGGGGGGHHHHHHHHHHHH!

Watching Confused.com desperately trying to locate some kind of brand strategy, thrashing back and forth with a succession of appalling advert, has been vaguely pitiful.

The latest gives some sort of life to the original wavy-haired screaming thing that has appeared on the Confused.com logo for some time. Now it's called Cara and just want to find somebody to love. Or something. Or maybe it'a saying that customers have found something to love, in the shape of Confused.com.

To suggest that people love using a price-comparison website is to fundamentally misunderstand why people use things like price-comparison websites, to my mind. I have to go to work every day, shave my face from time to time and occasionally suffer going to the weddings of people I've never met. It doesn't mean I like doing them.

In giving life to Cara Confused, or whatever she's called, Confused.com has - perhaps - created one of the most unlovely characters on television. Arguably one of the more disturbing too. The wavy hair makes her look like a crazy cat lady; the maniacal stare makes her look like a killer; the painted smiles on the billions of twitching cartoons remind me of the kool-aid drinking visages of a load of dim, doomed cult members.

Just what the fuck is all of this about? What's with the song? How does a song about Fredddie Mercury's love life translate to car insurance? I don't like Queen, but Somebody To Love is actually rather bittersweet - a defiant rallying cry against the drudgery and loneliness of modern life. To co-opt it for your latest abysmal advert shilling your stupid website is actually pretty obnoxious.

And the ad itself? Cara actually appears to pull a microphone stand out of her minge. What the fuck is up with that? Confused.com is '18 million strong' we're told at the end. By what standards? In what way? In the sense that that's how many people have used your service? Somehow I doubt that 0.1 per cent of them would be prepared to say that they 'loved' Confused.com. By those standards Anusol is probably 50 million strong.

I find this advert utterly hateful. Far worse than Geo, far worse than Omid Djalili's ads for MoneySupermarket.com and, obviously, a country mile away from the entertaining meerkat adverts. And it's yet another bizarre change in direction away from the previous efforts.

The only solace I can find is in imagining every single one of the people in the cartoon dead from imbibing some poison straight from Cara's vagina itself.



Posted by Robin Brown

  • Jackie

    I thought it was a dating site until it reached the end. Confused? I most certainly was.

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  • confusedconsumer

    Lmao, I thought they had launched a dating site! Talk about misleading. When I first watched the ad, at the end my initial thought was ‘well why would they do a dating site? How strange.’

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  • http://twitter.com/Fluxie Faye Davis

    I think it’s saying that confused.com can find you somebody to love, after comparing a load of other somebodies first. It’s shit.

  • http://twitter.com/YourfutureDate john hazelton

    I thought it was a dating site, terrible marketing.

  • Augustus Snodgrass

    This ad appears on the TV just like a grey cloud full of rancid piss ready to shed its load on a sunny day at the orphanage. I want to see Cara and her cult covered in petrol and burnt. Please make it stop.

  • http://hypocriticalcynicism.blogspot.com Martyn

    I’m almost certain this pile of bile is misguidedly attempting to latch onto the popularity of Glee, I think those caterwauling hate-inducers covered it or something.

  • Afrenger

    worst review ive ever read

  • Zamzamm5

    For some reason the staring, wiggling-hip female figures irritate me most of all. Sexy FAIL.

  • Ossiebee

    Oh, my poor, sweet…um…confused man. Of course it’s an awful, pititful, hateful and irritating ad by any artistic standard, or by any apparently sane marketing strategy. But then so are the horrendous, unfunny fat-italian-opera-singer ones, and the inexplicable meerkat ones (entertaining?? hey, whatever rocks your boat).

    But you’re all COMPLETELY missing the point. The point is to BE as irritating as possible – that way people will remember you. I loathe the gocompare and comparethemarket ones, too, myself. But all three are competing for tastelessness, pointlessness and irritability – the most irritating will be remembered first. When people sit down to find car insurance, say, any price comparison site will do – they all come up with much the same results, there is little brand loyalty involved in this business. So all an ad seeks to do is make their one the first one you think of. It’s exactly the same strategy as the similarly pointless 118 118 ads – confuse and irritate people into remembering THEIR number first. Geddit?

  • http://www.robinbrown.co.uk Robin Brown

    It’s a deliberately confusing advert – one that makes people totally misunderstand the very product the company is selling?

    Bonus points for being smug and patronising. No points for just being wrong, or explaining the irritating=memorable thing that half of these posts are explicitly about.

  • Ossiebee

    Ouch!

    Patronising? This from a man who sets himself and his personal taste up as a fit-to-be-respected (or at least interesting) arbiter of what is good and what is not in the advertising business, yet thinks that phrases like “Incoherent shitheap”, “acting like twats”, “whatever she’s fucking called”, “fucking abysmal advert”, “just what the fuck is all of this about?” add something to what could be an interesting discussion?

    It is a good rule of thumb that the more often you use generic terms of abuse, the less effective they are. A hundred thousand websites carry a million posts full of “fuck” this and “shit” that. It’s normally a sign of someone who can’t (or can’t be bothered) to write any more imaginatively. You obviously CAN if you want to, yet choose to dumb down, rather like Emma Thompson or Ben Elton who famously suddenly acquired more street-cred accents in the 80s to show they were young and in touch. If that’s not patronising I don’t know what is. Why not raise the bar? Let the anonymous posters use the lazy, all-purpose (and thus indistinguishable) four-letter adjectives in their one-line posts?

    Smug? Your railing against the ad is full of stuff like “all so dire”, “appalling”, “vaguely pitiful”, “utterly hateful”, “stupid website”….in my view, those sound like the words of a man who is very satisfied with the rightness of his opinion. Oh, and for your information, though I hated myself for being so manipulable, I AM adult and I DID cry at the John Lewis ad.

    But back to the matter of the confused ad itself. You asked the question “just what the fuck is all of this about?”. I attempted to tell you. It’s not a nice answer, but in an inevitably capitalist society it’s the only one that matters. Confused.com don’t care about brand image, or high-falutin’ taste and industry awards, or whether somebody thinks for a few seconds they are a dating site. All they care about is that you remember their name, for the reasons I’ve explained, and that their website is functional and user-friendly. TV advertising is very expensive, and if it didn’t work, they wouldn’t do it; their figures presumably tell them it does.

    It’s sad that is so. I’d much rather a world of high production values and beautiful imagery – or at least a bit of wit and originality, or even brand-image logic. But in the world of the internet, TV advertising is hanging on by its fingernails. What’s left of it can go choose to go down one of several routes – this is the irritating/cheap-and-cheerful pathway, and unhappily it works. Not to bring high-effectiveness and low-cost into the equation (and the discussion) is – as I’ve said – rather to miss the point.

    Ads are no longer made to entertain and please the intelligent and thoughtful (if they ever were) – they are made to make money from the less intelligent and less thoughtful. Deal with it.

  • http://www.robinbrown.co.uk Robin Brown

    This is a blog – a place where half-baked opinions, snark, personal bugbears, invective, whimsy and assorted blather hit each other at high speed and result in – at best – an op-ed.

    If you think I’ve missed the point of the advert, I think you’ve missed the point of blogging. Where have I claimed to be respected, respectable, meaningful or otherwise to be making any sort of point that shouldn’t be taken with a heap of irony? The site is called AdTurds – Adverts that are shit. It’s hardly Marketing Week is it? This is something you’ve explicitly drawn attention to in your first paragraph.

    Next you appear to suggest that I’m patronising reader by dumbing down my writing style – that’s simply a rather bizarre assertion. Certainly some of the writing is dumb. It’s a blog – it’s not meant to be taken seriously (or is it? You don’t seem sure yourself). Further, I happen to find vulgarity (in certain respects) rather amusing – that’s obviously subjective but – then again – this is MY blog.

    Well done on crying at the John Lewis ad. I cried at the end of Terminator 2. I’m not judging people, I’m judging adverts.

    “What the fuck is this about?” is, like virtually everything on here, a rhetorical question. I’ve mentioned myself how many times adverts work through being irritating. But this one doesn’t work, because people think Confused.com is advertising a new dating service. All of the other stuff is about how awful I think the ad is – it’s not exactly a serious critique.

    Funnily enough I think we agree on the basics here, but I think you’ve missed the point of this whole enterprise, rather than me missing the point of the advert.

    I’ve long come to terms with what adverts are, but it doesn’t mean I have to like it. When I like or dislike something I tend to write about it. If that’s something you can’t deal with then I should think it’s fairly easy to simply not visit the site.

  • Ossiebee

    Good answer, Robin.

    Yes, I guess I’m not a blogophile: I can get depressed about the consequences of feeding the beast of simplistic, kneejerk, angry views (even when entertaining). Speaker’s Corner or the Saloon Bar had a physically limited influence – clever blogging can ultimately influence many millions, and that does worry me as a general principle – I’m not talking of this site. But then I am very, very old.

    I came here through a google search for the song, strangely, and I should probably have slid out as quietly as I’d slid in. But I guess I like to rant and be heard as much as the next guy.

    I’ve much enjoyed the exchange, actually, and as far as I’m concerned you’ve entirely won the argument. In the context I’ve been talking complete bollocks.

    Good luck and good blogging.

    Ossie

  • http://www.robinbrown.co.uk Robin Brown

    Crikey – that may be the most gracious reply I’ve ever seen on the internet. Thankyou.

    I try to keep this blog above a certain watermark, and I’m aware that what I think should be read sardonically, or even sarcastically, can simply come across as mean, bad-tempered or simply stupid. That’s not something I aim for – but this blog is where my anger, frustration and more atavistic impulses go – like a Dorian Gray portrait. I’d rather vent spleen here than elsewhere online.

    Everyone loves to rant. There’s a time and a place for it. This is where I do mine – and it should not surprise me that it attracts the same in return. Live by the sword and all that.

    Cheers,

    Robin

  • SuperMaths

    I like it.

    So there.

  • Confused

    The advert makes no sense at all as it says nothing about what the company does and barely even mentions the name of the site.
    Possibly the biggest advertising mistake ever and likely to kill the company off.

  • Clarendon14

    v true – i’d rather nail my head to the floor than use confused.com

  • Gloria Capocci

    I love the new confused.com advertisment as do most people I know
    Robin Brown has a particularly unfortunate way of expressing himself and needs to learn some new vocabulary

  • http://www.robinbrown.co.uk Robin Brown

    Big hairy balls.

  • The Ad Hater

    This advert sucks! I don’t care what anyone else says, I HATE this ad! Firstly, they’ve ruined a classic Queen song. Secondly, the ad makes NO SENSE, what the fuck does finding “somebody to love” have to do with car insurance?! And finally the ad is far too long. Did we really need a ONE MINUTE ad to tell us that Confused are “18 million strong?”

  • Tomlowdon

    what is all this aacidic commentry on this ad ? what is it that everyone hates ?
    its just another ad isnt it ? Ive seen worse,alot worse.
    some ads are so obscure in their direction,high profile,with twists and turns in their content
    one doesn’t know even at the end what it is they’re selling.
    this one is a funny attempt at least. The most annoying ads are bloody settees and beds
    just how many times do these companies think we gonna but a settee,the sale ends saturday
    because we want to start another sale to annoy you all with.
    in comparison Conf’.com is mild.

  • http://www.robinbrown.co.uk Robin Brown

    What’s funny about it? I find it to be the most annoying ad on the telly at the moment – and that’s saying something.

  • Simply TheBest

    I CANNOT stop laughing! You are comedy genius!

  • dom

    Hi just foud this site as i googled annoying ads etc,i totally agree with you that it’s an affront on the senses when that ridiculous ad comes on,i imagine toddlers love it [but they don't need car insurance yet do they?] however it would’nt make me use them any more or less than the other compare sites currently advertised and comparing all of them on price and service so it’s true that advertising works on the subconscious level

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  • ReformedCynic

    After seeing this and becoming annoyed, my google search directed me here. The other confused ads didn’t annoy me, neither did the “WONGA!” bloke in envirofone adverts.
    But this has really pushed me. The stupid hair. The crap singing. The stereotypical soul “sisters” who have swinging bosoms. The latest one is a cover of Chain Reaction. The advert must have lasted for 45 seconds, which was enough time to come here.

  • Confused Meerkat

    I agree. And no meerkats. An outrage.

  • Sam

    Something I’ve noticed recently is, the ‘creatives’ of the UK – (commercial advertising, television programming, film, etc)…are all fucking shit at their jobs. Everything is so lame and uninspired. Turning on T.V is just plain depressing. Bad sitcoms and bizzare adverts, advertising services you’re not looking for. This site’s good though, it’s sobering synacism is very healthy.

  • Dara

    It’s loud and grabs the attention – it works. Practically everyone I know loves it, so that just goes to show how different people are. You don’t seem to understand that something you personally dislike can be liked by other people or can be effective. Ads don’t need to be solemn or sensible or use music that applies to what’s being sold; in fact, the dafter the ad the more effective it often is, because it’s its idiosyncrasy that sticks in the mind. The world of advertising is obviously a closed book to you, but don’t worry – you’ll catch up yet if you keep on studying!

  • http://www.robinbrown.co.uk Robin Brown

    AH, this old chestnut. I must say Dara, it’s remarkably insightful to have come up with this ‘it’s annoying therefore it works’ line of thought, a line that I’m sure has never crossed anyone’s mind before in the history of the world.

    http://www.adturds.co.uk/2011/03/youre-writing-about-their-adverts-its-what-they-want.html

    http://www.adturds.co.uk/2011/04/your-favourite-price-comparison-website-is.html

    http://www.adturds.co.uk/2010/12/people-think-confused-com-is-now-a-dating-site.html

    For what it’s worth I’ve never met anyone who likes the Confused.com adverts; once spoke to someone who works at Confused.com who told me that everyone at the company hates it, apart from those at the marketing department; and can point to annoying adverts that have not been a success for anyone concerned. 

    Still, since you and your mates like it I suppose I must be wrong.

  • Granitoons

    It does seem to indicate one. ‘Can anyone find me somebody to Love?’ song and a huge cast of ‘characters’. Sounds a bit ‘dating sitey’.

  • Lenny j

    hahha,what you as well! forget the petrol too expensive.but burnt definatley whilst in song

  • http://www.facebook.com/people/Daniel-Wright/502828015 Daniel Wright

    Thank you Robin! If an advert annoys me, I’ll go out of my way to make sure I don’t end up using them, simply for pissing me off. I want them to piss off, and the only way to do it is to not use them.

    Yes, I know who they are, but I also remember how annoyed I was watching their visual tripe, and I’ll go out of my way to ensure I don’t use them. For every person that accepts them and uses them despite them pissing them off, there’s another who’ll rebel against it simply for being shitty.

  • NotConfusedJustPondering

    Ultimate irony? My wife is looking for travel insurance and just asked me “What’s the comparison site that uses ‘Somebody to Love’ in the tv ad?’

    So, I googled it and found both the Confused.com site and this one. Which means that the ad worked (because, even though I couldn’t remember the name of the website, I could remember enough to google it.) And it also means that I’m here now telling you that, as much as the production values might be non-existent, it worked. Maybe someone at Confused.com had the deep foresight to say ‘Look, it doesnt matter if they remember the website name, they’re online, they can run the song through a search engine.’ (As I did). Maybe they do understand their market and how their potential customers interact with the web.

    Just a thought.

  • http://www.robinbrown.co.uk Robin Brown
  • spoonheads

    What a pile of shite!!!!